Health Informatics Analyst

Location: Boston, MA

Department: The Center for Health Information and Analysis

Type: Full Time

Min. Experience: Entry Level

The mission of the Center for Health Information and Analysis (CHIA) is to enhance the transparency of the Massachusetts health care system and to provide objective, reliable information and meaningful analysis for those seeking to improve health care quality, affordability, access and outcomes. CHIA is the agency of record for Massachusetts health care information and acts as the principal repository for health care data collected by the Commonwealth and is responsible for maintaining such data in a secure payer and provider claims database, known as the Massachusetts All Payer Claims Database (MA APCD). By law enacted in 2012, CHIA was established as an independent agency of the Commonwealth. Prior to the passage of this law, many of the functions and responsibilities of CHIA were performed by the Division of Health Care Finance and Policy.

The Health Informatics Analyst (Analyst) will join CHIA’s Health System Performance Analytic Team (HSP-a) to provide support in developing, producing, and managing reports and products that leverage the agency’s vast resources on topics including, though not limited to, health care coverage and costs in the Commonwealth. The Analyst will have experience using software packages such as SAS and/or SQL to analyze large health care enrollment and claims data sets as well as a proven ability to effectively interpret, summarize, and communicate his/her analyses to diverse audiences. The Analyst will have a passion for analyzing data, the capability to work on several projects at once, and a proven ability to effectively communicate analytic results. The ideal candidate will be goal-oriented, creative, and a fast learner; will enjoy working in a collaborative, team-environment; and will be excited by the prospect of building foundational reporting from the ground up.

This position will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.  The full time salary range for this position is $55,017.30 - $78,762.58 annually. 

Specifically, the Health Informatics Analyst will:

  • Produce timely and meaningful analytic products using CHIA’s All-Payer Claims Database (APCD), Hospital Discharge Database, and other internal and external data sources
  • Utilize software programs such as SAS, SQL, and/or Excel to analyze large claims-, eligibility-, and other health care data files
  • Interpret data accurately and produce clear and comprehensive written analyses, graphics, tables, and presentations for diverse internal and external audiences
  • Under supervision, plan, organize, and prioritize assigned projects, creating and managing work plans that reflect the tasks, time frames, and processes required to successfully complete each
  • Assist with development, implementation, and documentation of quality assurance processes to ensure that reported data is accurate and reliable
  • Participate in peer review of analyses and reports produced by CHIA staff

Preferred qualifications:

  • Experience utilizing SAS and/or SQL to extract, cleanse, link, and integrate health care data from various platforms and large data sets, with demonstrable proficiency in writing maintainable, supportable, and well-documented code
  • Experience interpreting and analyzing health care utilization, membership, access, quality, performance, and/or expenditure data to produce clear and comprehensive written analyses for distribution to diverse internal and external groups
  • Experience with implementing and using data quality processes, including the demonstrated ability to assess accuracy of output at a report level and to investigate potential issues at a more granular level
  • Proficiency in producing graphs, tables, reports and presentations using Excel, PowerPoint, and Word
  • General understanding of health care policy, financing, and delivery systems in Massachusetts, as well as how the Center for Health Information and Analysis monitors those systems
  • Ability to communicate clearly and effectively—both orally and in writing—with others internal and external to an organization
  • Experience working on multiple projects while successfully meeting deadlines
  • Experience working collaboratively, as well as independently, with multidisciplinary teams

Minimum Entrance Requirements:

Applicants must have at least three years of full-time, or equivalent part-time, professional experience in business administration, health care planning or administration, public health policy or administration, human services policy analysis or administration or economics, the major duties of which included financial analysis of costs, expenses and revenue and/or the development, implementation and monitoring of financial payment systems.


I. A Bachelor's degree with a major in health care administration, hospital administration, public health or health services administration, accounting, business administration, business management, public policy, public administration, economics, or similar degree may be substituted for a maximum of two years of the required experience.*

II. A graduate degree with a major in health care administration, hospital administration, public health or health services administration, accounting, business administration, business management, public policy, public administration, economics, or a similar degree may be substituted for a maximum of three years of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

BARGAINING UNIT: 06 NAGE, Reimbursement Systems Analyst II

CHIA is an Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Tonya Bourassa 617-701-8127.

In compliance with federal laws, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


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